Say no to 1000 things

Steve Jobs’ Best Quotes Ever


“It comes from saying no to 1,000 things to make sure we don’t get on the wrong track or try to do too much.”

— BusinessWeek Online, Oct. 12, 2004

How many R&D dollars you have

Steve Jobs’ Best Quotes Ever:

“Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it.”
— Fortune, Nov. 9, 1998

Hard to design products by focus groups

Steve Jobs’ Best Quotes Ever:

“It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.”

— BusinessWeek, May 25 199

Why Six Sigma?

Quality . . . is the next opportunity for our Company to set itself apart from its competitors . . . 

  … Dramatically improved quality will increase employee and customer satisfaction, will improve share price, and profitability, and will enhance our reputation.

  … This quality drive will require the passionate commitment of all of you to make it happen . . . A Six Sigma 2000 target will require a significant commitment of resources and your strong, highly personal commitment to the objective.”

                                             J.F. Welch, 10/15/95
— Jack Welch, Chairman and Chief Executive Officer, GE 

What Do We Know. About Our Process?

·         We don’t know what we don’t know

·         We can’t act on what we don’t know

·         We won’t know until we search

·         We won’t search for what we don’t question

·         We don’t question what we don’t measure

Hence, we just don’t know  

🙂 🙂

What is Six Sigma?

Sigma is a letter in the Greek alphabet





What’s it Based On ?

Customer …..

Anyone Who Receives
Product, Service, or Information

Opportunity …..

Every Chance to Do Something
Either “Right” or “Wrong”

Successes Vs. Defects …..

Every Result of an Opportunity Either Meets
the Customer Specification or it Doesn’t



·         Know What’s Important to the Customer

·         Reduce Defects

·         Center Around Target

·         Reduce Variation

Breakthrough Improvement Not Incremental



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